Last updated 14/03/2018
Booking
The booking will only be confirmed after payment.
Fee and Payment
Please ensure that payment has been made at least 24h before the session.
The cost for one 30-minute session on Skype is $55 USD.
Please pay through Paypal at jessica@frenchyourway.com.au
If you live in Australia you can pay in AUD by direct debit. Please contact me for details and price.
Punctuality
Please make sure you’re on time for your session! No extra time will be allocated to compensate for a late arrival and no discount can be claimed for the session.
Rescheduling a session
- Please give at least 12 hours of notice if you need to change the date/time of your session.
Email me as early as possible at jessica@frenchyourway.com.au
I must confirm the change in writing.
You can change the date/time of that session once.
- Under 12 hours of notice or if you had already rescheduled, the session is cancelled and fully charged.
Missed session / No-show
I am not responsible if you miss a session, for instance
- If you didn’t create a Skype account, didn’t log on or didn’t add me in your contacts
- If you didn’t take your time zone into account
- If you forgot about the lesson
or any other reason why you didn’t attend the session.
The session will be charged.
Refund
The sessions are not refundable. Any exception is at French Your Way’s discretion.
Technical issues
Before the session, you need to ensure that your internet connection works well.
If the session cannot run in good conditions because of unpredictable technical issues (unexplained bad internet connection, power cut), we’ll arrange to reschedule the session or part of it to another convenient time, at no extra cost.
Consent to be recorded
Online sessions will be recorded. When you book a session, you agree for your first name to be mentioned and your voice to be recorded (your face will not appear on the screen recording). You agree not to ask for remuneration or compensation in any form.
I may reuse the content or part of the content in free or paid products.
Uses include but are not limited to: editing, transcription, translation, broadcasting, podcasting, promotion, publishing.
Privacy
- It is a good idea to maintain a certain degree of privacy so as not to make you (or other people) identifiable in the recording. Avoid giving family names or a phone number for example.
- We will only use your first
- I will do my best to edit your personal details out of the recording.
I will also remove any part that you don’t feel comfortable sharing. Simply let me know after our session if there is anything you want me to edit out.
You free me/French Your Way from any direct or indirect liability resulting from the use of our recording.
Unforeseen circumstances from French Your Way
I reserve the right to cancel a lesson at any time. I will contact you and make a new arrangement with you as soon as possible.
Enjoy your session ?